Privacy Policy

1. Introduction

Drive2Park ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at drive2park.com.

For any privacy-related questions, please contact us at info@drive2park.com

2. Information We Collect

2.1 Information You Provide

When you register and use Drive2Park, we collect:

• Account information: name, email address, phone number, password
• Profile information: profile photo, user preferences
• Listing information (for hosts): parking space details, location, photos, pricing
• Booking information: parking dates, times, payment details
• Communications: messages, reviews, support enquiries
• Verification information: identity documents, proof of ownership

2.2 Automatically Collected Information

• Device information: IP address, browser type, operating system
• Usage data: pages visited, search queries, booking history
• Location data: geolocation when you use location features
• Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process bookings and payments
• Facilitate communication between drivers and hosts
• Verify identities and parking space listings
• Provide customer support
• Send booking confirmations and service updates
• Improve our platform and develop new features
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Send marketing communications (with your consent, which you can withdraw at any time)

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To provide our services and fulfil our obligations to you
• Consent: Where you have given explicit permission (e.g., marketing emails)
• Legitimate interests: To improve our platform, prevent fraud, and ensure security
• Legal obligations: To comply with applicable laws and regulations

5. Information Sharing

We share your information with:

• Other users: Drivers and hosts see relevant information to facilitate bookings (e.g., names, photos, parking details)
• Service providers: Payment processors, hosting services, analytics tools, customer support platforms
• Legal authorities: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

We never sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymise your data, except where retention is required by law.

7. Your Rights

Under data protection law, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests
• Withdraw consent: For processing based on consent

To exercise these rights, contact us at info@drive2park.com

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. This includes encryption, secure servers, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

10. Cookies

We use cookies and similar technologies to improve your experience, analyse usage, and personalise content. You can control cookies through your browser settings. For more details, see our Cookie Policy.

11. Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, please contact us: